Calculate the percentage of shopping carts that are abandoned before checkout to understand your e-commerce conversion challenges
Learn how to use the Abandoned Cart Rate Calculator and its working principles
The Abandoned Cart Rate is a key performance indicator (KPI) in e-commerce that shows the percentage of shopping carts that are started but not completed. A higher rate typically indicates issues in the checkout process, such as complexity, unexpected costs, or lack of trust.
Example: If you had 1000 shopping carts started in a month, 800 of which were completed, and 200 were abandoned, your abandoned cart rate would be (200/1000) × 100 = 20%.
By regularly monitoring your abandoned cart rate, you can identify potential issues in your checkout process and make improvements to increase conversion rates. Common strategies to reduce cart abandonment include: