Abandoned Cart Rate Calculator

Calculate the percentage of shopping carts that are abandoned before checkout to understand your e-commerce conversion challenges

Input Parameters

Calculation Results

Abandoned Cart Rate

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Percentage of shopping carts that were started but not completed

Calculation Formula

Abandoned Cart Rate = (Abandoned Carts / Total Carts) × 100%

Where:
Abandoned Carts: Number of carts started but not completed
Total Carts: Total number of carts started

Abandoned Cart Rate Calculator Usage Guide

Learn how to use the Abandoned Cart Rate Calculator and its working principles

How to Use This Calculator

  1. Enter the Total Number of Shopping Carts Started - This is the total number of carts that customers initiated during a specific period.
  2. Enter the Number of Completed Checkouts - This is the number of carts that were successfully completed with a purchase.
  3. Enter the Number of Abandoned Carts - This is the number of carts that were started but not completed (typically those not resulting in a purchase).
  4. Click the Calculate button to compute the abandoned cart rate.

Understanding the Abandoned Cart Rate

The Abandoned Cart Rate is a key performance indicator (KPI) in e-commerce that shows the percentage of shopping carts that are started but not completed. A higher rate typically indicates issues in the checkout process, such as complexity, unexpected costs, or lack of trust.

Example: If you had 1000 shopping carts started in a month, 800 of which were completed, and 200 were abandoned, your abandoned cart rate would be (200/1000) × 100 = 20%.

Optimizing Your Checkout Process

By regularly monitoring your abandoned cart rate, you can identify potential issues in your checkout process and make improvements to increase conversion rates. Common strategies to reduce cart abandonment include:

  • Streamlining the checkout process
  • Offering guest checkout options
  • Providing clear shipping information
  • Implementing trust signals (security badges, customer reviews)
  • Notifying customers about abandoned carts through email