Customer Defection Rate Calculator

Customer Defection Rate Calculator calculator can be used to calculate the percentage of customers who have left a business over a specific period.

Input Parameters

Calculation Results

Calculation Formula

Customer Defection Rate = (Customers Lost / Initial Number of Customers) * 100%

Where:
- Initial Number of Customers: The total number of customers at the beginning of the period.
- Customers Lost: The number of customers who have left the business during the period.

Result

Customer Defection Rate: 0%

Customer Defection Rate Calculator Calculator Usage Guide

Learn how to use the Customer Defection Rate Calculator calculator and its working principles

How to Use the Calculator

  1. Enter the initial number of customers at the beginning of the period.
  2. Enter the number of customers who have left the business during the period.
  3. Click the "Calculate" button to compute the customer defection rate.
  4. The result will be displayed as a percentage.

Understanding the Customer Defection Rate

The Customer Defection Rate is a key metric used to measure the percentage of customers who have left a business over a specific period. It helps businesses understand customer retention and identify areas for improvement.